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Online Desks is the fastest growing online Office Furniture store in the UK.

We provide office furniture solutions for small office / home office customers to multi-national organisations with specalist office furniture requirements.

Combining modern office furniture & established ranges to suit your requirements. All of our office furniture is covered by an extensive warranty.

Online Desks mission statement is to offer the best value in office furniture products by trading online. This allows us to offer office furniture at much lower prices than is possible from the traditional high street retailler, but because of our relationships with major office furniture manufacturers, we are able to offer the kind of service only expected of a local office furniture shop.

Don’t forget all of our ranges of office furniture are delivered free to the ground floor within the UK mainland.

Online Desks was established to provide our customers with quality products and service, but at the keenest prices for office furniture in the UK.

Online Desks - The UK's Premier Online Office Furniture Store

Online Desks Limited
Appledore
Stretton Heath
Shropshire
SY5 9QQ
UK
Email Online Desks

Tel : 0871 218 0503
Fax : 08707 622 476

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About Us ONLINE DESKS LTD has been selling office furniture to offices and homes across the UK since 2001 and are completely dedicated to your total satisfaction.

If you have any suggestions or comments please email us at info@onlinedesks.co.uk.

Our Contact details (post only not for visits) :
Online Desks Ltd
Appledore
Stretton Heath
Shropshire, SY5 9QQ

Tel : 0871 218 0503
Fax: 0870 762 2476
Email: info@onlinedesks.co.uk

As an online retailler our store is open 24 hours a day all year round, and from experience we have found that we can respond quicker and with more information to email requests.
Making A Purchase Making a purchase could not be easier. Just browse any of the Showrooms, where you will see the price excluding VAT, the specification and an image which can be enlarged if required and then add the product of your choice to the Shopping Trolley.
Select the quantity you require then move to our "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. You will then be transferred to a SECURE area before entering your card details. Unlike many stores we do not hold any of our customers' bank details on our site to ensure that your security is maintained.
Online Desks Ltd accepts debit and credit card payment, as well as a cheque in advance of despatch for UK customers. Large orders - delivered to the ground floor of one UK delivery address - can qualify for an extra discount. Email us for a quotation.

We accept Visa, Mastercard, Delta, Switch, and Solo
Please note that your Credit/Debit Card account is debited immediately by our SECURE partner, WorldPay (a division of the Royal Bank of Scotland). WorldPay do not pass on your payment to us until 28 days have elapsed .

Account Customers - 30 days from date of invoice
Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 2% above Royal Bank of Scotland Plc’s base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.

We take security very seriously - your credit card details are 100% secure if you buy online from Online Desks because we use RBS / Worldpay secure payment online transaction processing. We never accept, store or see your credit card details, these are collected by RBS / Worldpay at the end of the purchase on their secure site.
Shipping And Handling FREE DELIVERY WITHIN THE UK mainland - Monday to Friday during office hours.
Other destinations - please email us for a quotation.
Installation charges will be based upon the total cost of each order - please email us for details


Total cost is shown at checkout BEFORE you confirm your transaction. All prices quoted are in UK£'s.
Delivery Schedule We will normally despatch your order to you in 7-20 working days, depending upon product, quantity ordered and manufacturer. Details of normal despatch times are listed against each model in the shopping section of our store. If you require a product urgently please email us for availability stating which product code, size, colour and quantity.

Please note that Delivery lead times shown on our website are given as a guide and are not guaranteed - there are periods during the year when our manufacturers are more busy and this increases the delivery lead times. For up to date delivery times please email us from our website for details.

All Deliveries are carried out by the manufacturer or national carrier service - Online Desks Ltd do not deliver any office furniture products. All delivery lead times shown on this website are approximate as given to us by each manufacturer.
Online Desks Ltd are not responsible for late deliveries

Rest of World - email - info@onlinedesks.co.uk - for current shipping costs & schedules.
N.B. Working days : excludes Saturday, Sunday and all Statutory and Bank Holidays in the UK.
We will advise you when your order is despatched.
Back Orders In the event that your selected order is not available for delivery within our normal schedule (usually no more than 20 working days) we will contact you so that you may decide to continue with the order, choose an alternative or cancel.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges 17.5% VAT is included in all orders within the European Union.
VAT Registration Number 794 1505 16

Credit Card Security ONLINE DESKS LTD know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach World Pay, a subsidiary of The Royal Bank of Scotland. They are not held in clear text on any web site. We abide by the British Standard BS7799 (Code of Practice for Information Security Management).
The person responsible for security is Andrew Poulet


Guarantee ONLINEDESKS LTD - Customer Complaint Policy & Cancellation Rights.
All products are guaranteed against defective materials / workmanship unnder conditions of normal wear and tear from date of delivery / installation :

All products shown on the onlinedesks.co.uk website carry a manufacturers guarantee depending upon the product from 1-10 years - please email us for full details

Refund Policy: Refunds are given at the discretion of Company Management

We will handle your complaint fairly, confidentially, effectively and speedily - always acknowledging a complaint within 1 working days, notifying you of the timescale involved and keeping you informed of our progress. If you require any further information you may contact us by email , fax or phone - see our contact details. Our procedures are monitored regularly and updated and improved as required.
This does not affect your statutory rights as a consumer.
Reaching Us ONLINE DESKS LTD are here to help. If you need further assistance, advice or would like us to quote you for your specialised requirements you may reach us in any of the following ways.

Opening times - you can order securely online 24 hours a day 365 days a year

Use e-mail for the quickest response - info@onlinedesks.co.uk

Office hours 9.30am - 5pm Monday - Friday

Sales Tel : 0871 218 0503
Sales Fax : 08707 622 476

Write Online Desks Ltd , Appledore, Stretton Heath, Nr Yockleton, Shropshire, SY5 9QQ
We guarantee to reply within 24 hours and usually much quicker.
Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future nor pass your address to others. The information we will collect about you includes: name, address, phone number, email address.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser unless modified.
Returns Policy Contact us within 7 days of receipt (starting the day after delivery) - All we ask is that the product is returned to us in mint condition with orginal packaging at your own cost, transport may be arranged and charged by Online Desks Ltd depending upon manufacturer.

Returned made to order & bespoke products will be subject to a collection and / or re-stocking fee, this will be charged in accordance with the relevant manufacturers returns policy.

Should your purchase arrive damaged let us know immediately. A replacement / part will be sent right away.

Please e-mail for a Returns address. No goods accepted without this authorisation.



Remittance Terms ONLINE DESKS LTD are also pleased to accept cheques from UK bank accounts.
Please make your cheque payable to ONLINE DESKS LTD.
Goods are not despatched until your cheque is cleared.



 

If you don't see what you are looking for, please CALL US on 0871 218 0503, E-MAIL US or download an Office Furniture brochure
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We supply office furniture, desks, screens & chairs to both business and home office users
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Online Desks Ltd is a current supplier to NHS, Universities, Schools, Local Government, MOD, Social services, Ofsted, 10 Downing Street, DFID, UK Charities.
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Public Sector - Account Facilities Available
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Ordering is easy - Just fax your official order to: 08707 622 476
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FREE DELIVERY TO THE UK MAINLAND*
*Ground Floor (unless stated) with easy access except N.Ireland, Highlands & Islands
 



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